AI Automation
AI that does the work. Not another chatbot.
An employee writes one sentence. AI finds the equipment, checks the history, classifies the problem and starts the process.
- Employee"Elevator 4 is making an unusual noise."
- AIIdentified: Elevator 4, Marina Heights, Tower A
- AIHistory: 2 door repairs in 60 days
- AIClassified: possible door roller wear, priority medium
- STAQService request SR-5188 created
- STAQAssigned to engineer with door system skills
- AIInstructions prepared from last two repairs
- STAQWorkflow started, SLA 4 hours
One message, eight actions
“Elevator 4 is making an unusual noise.”
Here is what AI in STAQ can do with that sentence, in seconds.
Identify equipment
Which elevator, which building.
Find its history
Previous requests and repairs.
Review past repairs
What was replaced, by whom.
Classify the problem
Type of fault, likely cause.
Create a request
With all context attached.
Set priority
Based on rules and risk.
Assign the engineer
Right skills, right area.
Start the workflow
Instructions, SLA, follow-up.
STAQ Workflow AI
Describe the process. Get a working workflow.
Create and change processes with less traditional development. Your operations team describes what should happen; we review, test and launch it.
AI connects
- AI
- Employees
- Equipment
- Business software
- APIs
- IoT signals
- Workflows
Also on the sales side
AI inside your CRM too.
Bitrix24 CoPilot transcribes and scores sales calls, fills CRM fields from calls and e-mails, drafts replies and creates follow-ups. With Vibe+ plans, AI assistants can be connected directly to your CRM.
In short
Digitalz implements AI automation on STAQ for UAE companies. AI identifies equipment, reviews history, classifies requests, sets priority, assigns engineers and starts workflows, with rules and approvals controlled by the business.
Straight answers
Questions we hear every week
How can AI automate equipment maintenance?
AI reads incoming requests in plain language, identifies the equipment, checks its history, classifies the problem, sets priority and starts the right workflow with the right engineer and instructions. People still do the repair; AI removes the manual sorting, searching and dispatching.
Is this a chatbot?
No. A chatbot answers questions. AI in STAQ takes action inside a business process: it creates requests, assigns people, prepares instructions and moves work forward, with rules and approvals you control.
What is STAQ Workflow AI?
It lets your team create and change business processes by describing them, with less traditional development. Digitalz reviews and tests every process before it goes live.
Is our data safe with AI?
AI works inside your processes with the access rights you define. We design which data AI can see and which actions need human approval before go-live.
Next step